GENERAL CONDITIONS OF PURCHASE PROCESS

The ownership of www.experienciasmurcia.es belongs to:

• Antonio Damián Fernández-Marcote Morales (en adelante Experiencias Murcia)
• NIF: 22454555T
  
• Avda. Primo de Rivera, 10. 3º Pta. 14
• 30008 Murcia
• Ph. 629 694 999
• e-mail: info@experienciasmurcia.com

To make the purchase through our portal:

• Browse the web using the drop-down menu or directly entering the name of the product in the search engine for greater speed.
• Select the desired services / experiences by clicking on the "add to cart" button and repeat the process by adding all the products you need to the cart. Indicate the number of units you want for each item. Apply the discount coupon if available.
• The number of articles of each activity to be acquired will be determined by the number of participants needed for said activity.
• After this step you can continue pressing the button "place the order".
• You can place the order by registering on our website or directly without having to register as a client.
• Make sure that the data entered at the time of ordering is correct, especially the email and your personal data.
• To finalize your order, select the payment method chosen.
• Once you have made the purchase, you will receive an e-mail with the order placed in which the assigned order number will appear.
• Check it and if you find any error, let us know, by phone or by email to info@experienciasmurcia.com.
  

IVA: All our prices include the IVA corresponding to the mentioned tourism and leisure activities.

Availability of products 

The products available at www.experienciasmurcia.es will be available on the web conditioned on the number of participants of the activity carried out by the companies that collaborate with Experiencias Murcia.

Payment Methods

In www.experienciasmurcia.es for your convenience we facilitate the purchase by offering various forms of payment among which you can choose.

Payment by bank transfer.We will send you detailed instructions once your order is received.

Payment by credit or debit card. Card sales at www.experienciasmurcia.es are made through a virtual POS and a maximum security system. The accepted cards are Visa, MasterCard and Maestro. With Verified by Visa and MasterCard SecureCode you get the authentication of the owner when making the purchase, for this during the purchase process, you will be presented with a page to enter an authentication key. Confidentiality of your data is fully guaranteed, both with respect to your personal data and those of credit cards for the realization of payments.

Payment with PayPal. Pay quickly and securely with your PayPal account or with your debit or credit card, without sharing financial information with www.experienciasmurcia.com. If you choose to pay with PayPal, you will be redirected to secure PayPal pages.

RECEPTION OF THE ORDER

Notify us any incident through the email to info@experienciasmurcia.com to proceed to solve it.

CANCELLATION POLICY

If you wish to cancel a reservation, please contact us by email at info@experienciasmurcia.es at least 3 working days in advance of the date of the booked experience.

In the tab of each product / service / experience, you will find the cancellation policy.

We will not accept any change or cancellation if you have not previously contacted us to let us know.

Experiencias Murcia reserves the right to reject cancellations communicated or sent outside the deadlines set.

PRIVACY POLICY

The data you provide will be incorporated into a file with the purpose of maintaining commercial relations with you, including the subsequent sending of commercial information, whose responsibility is Experiencias Murcia. You can exercise your rights in the field of Data Protection at the following address: Experiencias Murcia, Avda. Primo de Rivera, 10 - 3º.Pta.14 - 30008 Murcia.

Users of this website understand that all the information provided through social networks (post, mentions, comments, links, chat, videos, photos, etc.) can be public and, as such, used by third parties on which Experiencias Murcia It has no technical possibilities of restriction. These third parties, without authorization from Experiencias Murcia, may use these data published by users, for purposes not directly related to the interests of the company, without this, derived authorization, concession, consent or mere knowledge of these facts by of Experiencias Murcia. Therefore, users should be aware of these facts, connatural to the use of information published through Social Networks.

All the opinions and, in general, the information published by the users only represent the opinion of those who contribute it and do not indicate any participation by Experiencias Murcia.

Regarding the identification of users who link, comment or post and contributions (texts, video, photos, etc.) by the management companies and owners of platforms called "Social Networks", Experiencias Murcia can ensure compliance with current legislation at all times in terms of data protection and refers users to the privacy policies of each social network.

With regard to the contents published in the Social Networks spaces used by Experiencias Murcia, users are sent to follow the rules expressed above.

In case of doubts about the processing of personal data made by Experiencias Murcia through Social Networks, users can contact the entity, through the following addresses: info@experienciasmurcia.es if you do so via email electronic or in writing to the indicated address. The same addresses may be used in any case to exercise the rights contemplated by Spanish legislation in the field of Data Protection (right of access, rectification, opposition and cancellation).

COOKIES

Experiences Murcia may place a "cookie" on your computer's hard drive in order to recognize you as a recurring user and personalize your use of the Website. The cookie will be saved on your computer's hard drive until you delete it. You can make your browser notify you of the presence of cookies or automatically reject them. If you reject cookies, you may continue to use the Website, although this may mean limiting the use of some of the features or preventing the proper functioning of the Website. Please consult the instructions and manuals of your browser to expand this information.

CONTACT WITH US

Contact directly through email to info@experienciasmurcia.com for inquiries about your order, comments, suggestions or any other information.

"Our goal is to ensure that your purchase and experience is the most appropriate and pleasant, so you can enjoy the Region of Murcia as it deserves. From ExperienciasMurcia.es we thank you for the trust you place in us and we work continuously to offer you the best shopping experience online ".